t BTA Connect (“BTA Connect”, “we”, “our”, or “us”), accessible at https://www.btaconnect.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website or services.

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1. Information We Collect

We may collect the following information when you interact with our Website or services:

• Personal information such as your name, email address, phone number, date of birth, and address.

• Parent or guardian information where required for student registrations.

• Information submitted through enquiry, registration, admission, or contact forms.

• Payment-related information processed securely through third-party payment providers (we do not store your complete payment card details).

• Technical information such as IP address, browser type, device information, operating system, pages visited, and usage statistics collected through cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

• Process enquiries, registrations, and admissions.

• Provide classes, workshops, events, certifications, and related services.

• Communicate important updates, schedules, and announcements.

• Respond to your questions and support requests.

• Process payments and maintain transaction records.

• Improve our Website, services, and user experience.

• Send promotional communications about our programs and events where permitted by law. You may opt out of marketing communications at any time.

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3. Cookies and Analytics

Our Website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You may manage or disable cookies through your browser settings, although some Website features may not function properly as a result.

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4. Sharing of Information

We do not sell or rent your personal information. We may share your information only:

• With trusted service providers who assist in operating our Website or delivering services.

• With payment gateway providers to facilitate secure transactions.

• When required by law, court order, or governmental authority.

• To protect the rights, safety, or property of BTA Connect, our users, or others.

All third-party service providers are expected to handle your information responsibly and in accordance with applicable privacy laws.

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5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

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6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

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7. Children’s Privacy

Some of our programs are intended for children. Personal information relating to minors is collected only through or with the consent of a parent or legal guardian, as required by applicable law.

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8. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information where legally permissible.

• Withdraw consent for certain processing activities.

• Opt out of promotional communications.

Requests may be submitted using the contact information provided below.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised Effective Date. Continued use of our Website after such updates constitutes acceptance of the revised Privacy Policy.
 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us using the contact details provided on https://www.btaconnect.com.

By using www.btaconnect.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.